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Fred Meyer has the worst return policy of ANY store that I shop at. After my experience today, I won't be shopping there any longer. I tried to exchange a video game that my son got as a present. He already had that game, so we picked out another game that cost the EXACT same amount. They would not let me exchange it because I had a non-receipted return in the last 90 days. In December, I exchanged a video game that my son already had (his birthday is in November). Again, we exchanged it for a different game. Both times, the games were completely sealed and had a Fred Meyer tag on them. I doubt I had any other non-receipted returns in the last year or two. This only comes up with gifts to the kids, as they can look up your own purchases using your rewards or Visa card. I am a longtime customer of Fred Meyer, and even worked there many years ago, however I won't shop there any longer. I have never been refused a return anywhere, and I won't be humiliated like that again.