Report Abuse

Flag a comment for removal

Please use the form below to report a comment to us. We do our best to monitor user comments and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this comment to our attention.

Report Abuse

I just recently was refused to items to be returned because I had come in twice recently and returned items without a receipt. its 8 can items and one pack of mccormicks gravy mix- nothing is expired. My two previous returns, were put on Kroger gift cards and after my return I turned around got the items I did needed. I just left the Kroger on Boonsboro Rd in Lynchburg, Va because I was refused my items to be returned because of my two previous returns without a receipt. I usually keep all my receipts, and do have my two receipts from those returns, but my mom occasionally ask me to return something and she sometimes loses her receipt. Very disappointed with the customer service, that Kroger on Boonsboro was my first job where I cashiered and was there for almost a year before I found a better job and left that store. Extremely disappointed.