Home
Company Index
Contact Us
Home
»
Report Abuse
Report Abuse
Flag a comment for removal
Please use the form below to report a comment to us. We do our best to monitor user comments and we have zero tolerance for profanity, personal attacks and other malicious posts.
Thank you for taking the time to bring this comment to our attention.
Report Abuse
Original Comment
I purchased from Ashley furniture for the first time and last time, unless they can show me that they know what customer service is. They delivered a living room set which looked great, until the rest of my furniture came from the old house. My dining room table is too large so I need to return one of the living room end tables. I contacted Ashley right away on Monday and to my surprise - no refunds. I even offered to accept a store credit. The sales person said it was the policy of "Acceptance Now", who I used for a 90 day same as cash purchase. When I spoke with a rep from AN - they said it was the stores policy not to accept returns or do a refund. Really! I hate games. How about taking care of your customer! There are no notations on any of my paperwork stating refunds/returns are not accepted. What a racket they have going. Never again!!!
Feedback
Your Name
Your Email
Verification