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I purchased from Ashley furniture for the first time and last time, unless they can show me that they know what customer service is. They delivered a living room set which looked great, until the rest of my furniture came from the old house. My dining room table is too large so I need to return one of the living room end tables. I contacted Ashley right away on Monday and to my surprise - no refunds. I even offered to accept a store credit. The sales person said it was the policy of "Acceptance Now", who I used for a 90 day same as cash purchase. When I spoke with a rep from AN - they said it was the stores policy not to accept returns or do a refund. Really! I hate games. How about taking care of your customer! There are no notations on any of my paperwork stating refunds/returns are not accepted. What a racket they have going. Never again!!!