Report Abuse

Flag a comment for removal

Please use the form below to report a comment to us. We do our best to monitor user comments and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this comment to our attention.

Report Abuse

This is the essence of the conversation between me and one of the executive from Groupon on refund demand.<br /> But she abruptly sent a mail that this issue is deemed resolved.<br /> The team is prepared to refund only 4 vouchers while my demand is for all the 41 vouchers.<br /> Though the amount is very small, they do not want to payback and print different T&amp;C in the vouchers for which they do not stand by.<br /> <br /> CAN SOMETHING BE DONE ABOUT THIS... PL BE WARE BEFORE ANYONE PURCHASES ANY OFFERS ONLINE FROM GROUPON.<br /> <br /> Below is the conversation with the Groupon Team:<br /> <br /> <br /> Lakshmi Devi, Nov 04 11:57: <br /> Dear Customer,<br /> Thank you for reaching out to us!<br /> As an exceptional we are processing the refund into your Groupon account as Groupon credits for the below vouchers shared by you.<br /> 669D2EAC42<br /> 03FE8BD0C9<br /> 5A563479E3<br /> 648C483C1B<br /> <br /> And once the amount refunded we will keep you update.If you have any questions please don't hesitate to contact us at 1800- 108-3000 .<br /> We are always happy to help! :)<br /> Thanks for using Groupon!<br /> Regards,<br /> Lakshmi Devi<br /> ============================================================ <br /> Regards, <br /> Groupon Customer Service Team<br /> Spetchetti <br /> &amp;#8226; Hi Team, <br /> <br /> My request is not solved!!! <br /> When I have purchased 41 vouchers through groupon, the refund has to happen for all the 41 vouchers? How can they process refund for just 4 vouchers? Isnt this ridiculous?<br /> As spoken by Lakshmi over phone, she is hesitant to reply back to my mail. <br /> I was dealing with GROUPON and not with PAYTM. So, there is no question for me to contact PAYTM. I have paid to GROUPON and it has to be solved by GROUPON only. <br /> <br /> When we are in business, we have to follow certain ethics. You cannot change as the way it is comfortable for you.I am asking back just my money and nothing from your account. Hope this makes sense. <br /> <br /> Appreciate if you could understand my concern for refund. <br /> <br /> Thanks, <br /> Sridevi<br /> -----Original Message-----<br /> November 04, 2014 12:37 <br /> <br /> This request is closed for comments. You can create a follow-up. <br /> <br /> This request has been deemed solved Nov 04<br /> Lakshmi Devi was assigned to your request.<br /> <br /> &amp;#8226; Hi Team, <br /> <br /> IF the condition is by default, please oblige to that and it has to be obliged and there is no&quot; if and but&quot;. <br /> Where is the issue then? <br /> I am fighting based on the voucher that was issued to me. If you are not obliging to that, it means you are clearly misleading the customers. <br /> There is a clear fault from your end and I shall not compromise for any stories that you might cook. <br /> This is nothing but cheating the customers. <br /> I will have to escalate the issue if this is not taken care asap. <br /> Do not loose the goodwill by cheap tack-ticks.This will cost you a lot!!! <br /> IF there is a flaw in the voucher issued by you, please correct it going forward. But you will have to pay the entire money back to me. <br /> <br /> My refund request was mailed on 3rd day of purchase itself.<br /> <br /> Thanks, <br /> Sridevi