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I hate United. A $200 flight change charge? Are you serious? I didn't even want to cancel, just change dates/destinations, so they would quite possibly receive more money from me to go to a different location and they could still sell the seat for the flight I can't use. <br /> What a rip-off. I'll never, ever, ever use United again and recommend it to most of my circle. Not that other airlines seem much better, but to this point United has been unrelenting and just mean-spirited. So much for customer service