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I love your store first off. but I have had problems with a purchace of sea salt pretzels. I got 2 last week and when I tried to bake them they turned out rather flat a just almost burned on the bottom . I have had these before and didnt have this trouble. so I guess I just got a bad batch. I was wondering if I might get a refund on the 2 I bought? <br /> detsche kuche brand refrigerator pretzels (2)