Report Abuse

Flag a comment for removal

Please use the form below to report a comment to us. We do our best to monitor user comments and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this comment to our attention.

Report Abuse

I have been shopping at Home Goods for many years and never knew they have a 30 day return policy. It is not stated on the receipt or anywhere in the store where customers can see it. I even asked my family and friends who all shop there as well and no one had any clue about it. I found out the hard way when I went to return a few things recently and don't think it's fair at all. I had my receipt and it was only 41 days since the purchase and the items weren't damaged or used. I don't make a habit of returning things but am redecorating my house and wasn't sure what was going to look right until I had it all put together so I purchased two different lamp sets but decided that neither of them were going to work with the rest of the decor. When I said something to the people working there they even agreed with me that they should be much more clear about the policy BEFORE the purchase is made. I spent so much money there and am now stuck with hundreds of dollars in a store credit. A store credit that I don't plan on using now that I will no longer be shopping there. I think they intentionally keep the information from people so they are forced to spend the store credit and dish out even more of their hard earned cash all because they were never informed of the 30 day limit from the start.