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*Pay attention to the return policy. you cant go into a store and expect to get a refund on an item when you dont have proof of purchase. so if the guy below wants to return a gift he recieved thats why there is a thing called a gift reciept.. if you dont have a reciept, your purchase can be looked up from the Debit/Credit card you used or by your big lots Buzz Club Card.<br /> *as far as stale crackers.. they should have refunded that with no hassle (as long as it was within the 30day return policy)<br /> *all remanufactured items state that on item you buy.. selling them as BRAND NEW is false advertising.. which is against the LAW. so if you bought a remanufactured TV and thought it was brand new.. sorry to say, you just didnt READ<br /> READING will cut down on most of these complaints!