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I purchased channel cosmetics from Mrs Jenny Good @ Houston Neiman M.<br /> as I normally do &amp; it is shipped to me in another state. I was visiting Houston for work &amp; went to Neimans to return Chanel cosmetics that I did not like . went to customer service to make return and was treated like a criminal trying to return stolen merchandise ...I let the C.S. person Michele S. know that it was purchased on my NM card &amp; gave her the date of purchase ..she kept me there for 35minutes to torture me for a return .. LAST TIME @ NEIMAN'S<br /> FOR BEING A LOYAL NEIMAN CUSTOMER FOR 15 YEARS&gt;&gt; HELLO <br /> NORDSTROMS for IMPECCABLE CUSTOMER SERVICE.....:):)