Report Abuse

Flag a comment for removal

Please use the form below to report a comment to us. We do our best to monitor user comments and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this comment to our attention.

Report Abuse

Ridiculous return policy. Might as well jump through hoops. Received a sweat shirt for Christmas and returned 3 days after Christmas. Sweat shirt was $22.80 and I asked for an exchange or store credit. No store credit and items had to be same or more than original purchase amount. I had to get off the long line and find something. I found something LESS than original price and was told by manager that I needed to get other merchandise that was same or over what was exchanged. So I had to get off line once again to try and find leggings or something more than what was bought. This was a gift to me and I needed to pay more. Line was 50 people back at this point. Asked if I could skip line since I was already on line before and was told only if a few minutes.... Went back up to line explained to some customers I was already on line exchanging. I still fell short amount after finding a top and two pairs leggings and they informed me .42 cents credit (that I had to purchase something else because even if it was 1 cent credit they couldn't give me exchange merchandise. Total bs. I ended up purchasing a .99 cent nail polish for 60 cents more. I think they thought I<br /> would just give up and leave them my merchandise.....they had the wrong person bc I wasn't about to give up. I will think twice about shopping in Forever 21 again. They are unreasonable and make you exchange same day.