Younkers Returns and Refunds

Younkers wants to make sure that each and every shopper has the best experience possible. To ensure this, they even make sure that guests are easily able to return merchandise that isn't what they hoped for, pending a few key criteria.

If a person can verify that the merchandise was purchased from Younkers, then Younkers can do their part to quickly fix the problem. Their policy entails that they will either repair or exchange or return any merchandise as long as it's not ruined, and as long as it has the original package it came with along with the UPC barcode.

Younkers makes it easy. One way is by using a SmartLabel that comes along with the packing slip. If a person does not have one, they can easily obtain one online. All they have to do is attach the label to the package that needs to be returned and mail it in. It is also key to include an original written explanation for why their is a return being made. There is even a tracking page where shoppers can keep tabs on their returns. This further helps to eliminate any problems.

For those who cannot, or don't feel comfortable mailing in products, the stores are able to accept returns. Younkers stores will even return items that were purchased online, except fine jewelry.

Once the returns are processed, the refund is issued based on certain criteria. If an item has a receipt, then the original purchaser will receive the original price via the original method of payment. If it was purchased with a gift receipt, then the recipient will receive a credit. If a person has misplaced or didn't bring their receipt along, then the company will have to go through a database to validate the return. The returned item must also meet the required criteria. People who don't have the receipt will receive credit to their Younkers credit card if they have one, or a credit to purchase other merchandise.

Overall, it's important people keep track of their refunds. A credit will not be replaced if it is somehow stolen or somehow lost.