Bloomingdales Returns and Refunds

Please find details regarding the return and refund policies for Bloomingdales below. We encourage you to leave a comment regarding your experience requesting a return or refund from Bloomingdales so others can benefit from what you learned.

Online Purchases

View complete Online Purchases Policies
  • In order to return your items, they must be in clean and unused condition with their designer tags attached. Bring back your merchandise in the package you bought it in.
  • Return items you purchased online along with the accompanying invoices and your receipts to a Bloomingdale's department store. You may not return these items to a Bloomingdale’s outlet store.
  • Any item you ship back must be securely packed and include the invoice/packing slip and preaddressed shipping label that came in the package that was delivered to you. Fill out the accompanying Return Form. If you are missing your preaddressed shipping label, please call customer service at 1-800-777-0000.
  • Bloomingdale's does not refund shipping and handling charges. It generally takes at least 7 business days to process returns and issue refunds.
  • To return your electronic gift card for a refund, take this item with the full value on it along with the accompanying receipt to any Bloomingdale's store location. To avoid having your refund reduced, return any B-Money cards that came with your purchase.
  • You have 5 years to return any mattress you buy. If you are not satisfied, please call 1-800-323-7857.

See what others are saying about Bloomingdales returns, refunds and exchanges

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03
Apr

Posted by pearl


on 4/3/20 at 2:45PM

thought i would be getting luxury quality knit short sleeve shirts priced at 89 dollars each now 47 dollars what i got was cheap junk worth about 12 dollars each and i am about to send it back. this will definitely kill my desire to shop online

11
Mar

Posted by SylvMcCook


on 3/11/20 at 10:08AM

I received a black sequin dress because it didn't fit and it looked cheap! My husband hated it, so back it goes!

15
Jan

Posted by Anja


on 1/15/16 at 4:41PM

I ordered an expensive silk shirt. It arrived packaged very poorly and incredibly wrinkled and crumpled. My Amazon deliveries of 10 dollar undershirts are packaged more carefully than this. SHAME ON YOU, Bloomingdales.

07
Oct

Posted by vivian webb


on 10/7/15 at 11:51AM

Dress that i ordered was poor material and wrinkled in the packageing I would have to have it presses before wearing it I am returning it on the day of delivery

19
Aug

Posted by Boxsterrox


on 8/19/11 at 1:51PM

... purchase of furniture through Bloomingdales to think twice. My experience was that this store is eager to take your money for a ... were floor model sales. When my pieces were delivered a few days after purchase, I noted that there was not ...from a different store in their chain. I immediately called and asked to cancel and get a refund. Several weeks later and multiple calls later ... I have been told for the second time that my refund has been put into their system (after... been told the same thing a few weeks prior). They are unable to give me a refund in their store, and do not have any management ...

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